Refund and Returns Policy

A2zhomeo Shipping, Returns & Refund Policy Summary

Returns & Refunds

A2zhomeo offers a 7-day return policy from the date of receipt.
To initiate a return, contact customer care at call/WhatsApp at +918227070208 , 6350307287.
Products must be returned in original packaging with all tags and invoices.
A2zhomeo may request images of damaged products.
Customers are responsible for return shipping costs (unless a pick-up service is offered in India).
Refunds are processed after the return of goods, minus shipping and platform charges.

International Orders

International orders are processed in US dollars.
A2zhomeo assists with export documentation but is not responsible for customs delays or fees.
Customers are responsible for any additional customs documentation or levies.
A2zhomeo will not accept claims or refunds for customs rejections.

Shipping

Shipping rates vary by location, weight, and order value (within India).
Standard shipping charges are listed for prepaid orders and COD orders within India.
Customers are responsible for providing accurate shipping information.
A2zhomeo is not liable for delays caused by incorrect or incomplete shipping information.
Tracking information is provided once the order is dispatched.
Order modifications cannot be made after the order is dispatched.

Contact Information

Additional Notes

Damaged packages should be reported to A2zhomeo within 7 days of receipt.
A2zhomeo offers pick-up services for returns within India (eligibility may apply).
Cancellation refunds after shipment are processed upon return of the product.